Issue with MobilePay Subscriptions refunds

Incident Report for Reepay

Resolved

MobilePay Subscription refunds are now working again. We apologize for any inconvenience this may have caused.

Posted Mar 15, 2024 - 17:06 CET

Identified

We have identified the issue with MobilePay Subscriptions refunds to relate to the major MobilePay upgrade earlier this week. We are working on a fix.

Posted Mar 15, 2024 - 11:00 CET

Investigating

It is not be possible to make MobilePay Subscriptions refunds at the moment. We are investigating the issue.

Posted Mar 14, 2024 - 17:57 CET

This incident affected: 3rd Party - Payment Methods (MobilePay Subscriptions).