Issues with MobilePay Subscriptions

Incident Report for Reepay

Resolved

This incident has been resolved.

Posted Mar 26, 2024 - 07:55 CET

Update

We continue to see a few delayed webhooks. We are in contact with MobilePay to resolve the situation.

Posted Mar 21, 2024 - 10:39 CET

Monitoring

MobilePay have made a release that should fix delayed and missing webhooks. We will continue to monitor the situation.

Posted Mar 20, 2024 - 10:17 CET

Identified

We are currently experiencing issues with MobilePay Subscriptions. Occasional delayed and missing callbacks from MobilePay results in unsuccessful signup flows and unsuccessful synchronous MIT transactions. We are investigation the issue further and trying to reach out to MobilePay for more information.

Posted Mar 19, 2024 - 11:55 CET

This incident affected: 3rd Party - Payment Methods (MobilePay Subscriptions).