Card processing through Evry to Wordline and Elavon is currently experiencing problems

Incident Report for Reepay

Resolved

This incident has been resolved.

Posted May 24, 2023 - 20:55 CEST

Update

Transactions are again processing through Evry since 20.30, but we are still seeing an elevated number of processing errors. We will continue to monitor the issue.

Posted May 24, 2023 - 20:43 CEST

Identified

Processing through Evry to Wordline and Elavon is currently experiencing problems. We are monitoring the situation and will report when we receive updates from Evry.

Posted May 24, 2023 - 19:57 CEST

This incident affected: 3rd Party - Card Acquiring (Elavon (Evry), Worldline (Evry)).