Secured by Nets is experiencing problems

Incident Report for Reepay

Resolved

This incident has been resolved.

Posted Jan 17, 2020 - 13:20 CET

Monitoring

Secured by Nets continues to have problems. To temporarily resolve the issue, Secured by Nets can be disabled in the Reepay Administration under: Configuration -> Acquiring -> Nets -> Disable Secured by Nets.

Posted Jan 17, 2020 - 11:49 CET

Update

We are continuing to monitor the problem.

Posted Jan 17, 2020 - 11:35 CET

Update

We are continuing to monitor the problem.

Posted Jan 17, 2020 - 11:27 CET

Identified

Secured by Nets is currently experiencing a problem. The problem affects card sign-ups and payments with Dankort for merchants using Nets. All sign-ups and payment will be declined if Secured by Nets is enabled.

Posted Jan 17, 2020 - 11:26 CET

This incident affected: Strong Customer Authentication (Secured by Nets).